Payment Policy

Belle Lavé

Operated by Aurevia Commerce Ltd.
Last updated: 4 March 2026

Payment Methods

At Belle Lavé, we aim to make your shopping experience smooth, secure and convenient. We accept the following payment methods:

• American Express
• Mastercard
• PayPal
• Shopify Payments
• Visa

All payments are processed securely through encrypted payment gateways. Belle Lavé does not store or have access to your full payment details.

Currency

All transactions on our website are processed in GBP (£) unless otherwise stated. 
If you are paying with a card issued in another currency, your bank or card provider may apply exchange rates and international transaction fees.

Payment Security

Your payment information is processed securely. Our checkout uses SSL encryption and PCI-DSS compliant payment processors to protect your data.
Belle Lavé never directly stores sensitive payment information such as full credit card numbers.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing:

• Your order number
• Purchased items
• Payment confirmation
• Delivery information

If you do not receive this email within 15 minutes, please check your spam folder or contact our support team.

Payment Authorisation

All card payments are subject to authorisation by your card issuer.
If your payment is declined, the order will not be processed, and you may need to contact your bank or try an alternative payment method.
Belle Lavé reserves the right to cancel or refuse an order if we suspect fraud, unauthorised activity or payment irregularities.

PayPal Payments

When choosing PayPal, you will be redirected to PayPal's secure payment environment to complete your purchase. PayPal transactions are subject to PayPal’s own terms and conditions and buyer protection policies.

Fraud Prevention

To protect our customers, Belle Lavé may perform additional verification checks on certain transactions. In rare cases, we may request additional information before processing an order.

Contact Us

If you experience any payment problems during checkout, please contact our support team.

Store Name: Belle Lavé
Business Name: Aurevia Commerce Ltd. 
Business Registration: 16959315
Business Address: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom
Email: contact@bellelave.com
Phone: +44 20 45771135
Opening hours: Monday to Friday: 9:00 AM – 5:00 PM GMT
Response time: 24 hours (weekend messages answered on mondays)